Brand Maven

About this Position
A Brand Maven (BM) is the client’s primary point of contact. As such, you must exhibit client service skills that enhance the project’s workflow and results, while leading your team to work towards 100% client satisfaction.
Responsibilities

We need you to be the client’s strategic partner. That means you will:

  • Develop a solid understanding of the brand’s strategic goals and issues

  • Proactively seek out and propose innovative solutions

  • Understand the therapeutic area and the competitive landscape

  • Develop and manage project briefs, estimates and scope of work

  • Be the client’s primary point of contact

  • Lead the client management team in developing and maintaining an excellent client relationship

  • Ensure materials are completed on time

As a BM, you lead the content creation process. In this capacity, you will:

  • Ensure all deliverables are strategically aligned to the brand strategy and the client’s vision

  • Make sure projects are being tracked in our project management platform, remain organized and free of ambiguity

  • Be accountable to ensure PAAB negotiations support the best possible outcomes for the client, based on the project’s objectives

  • Provide detailed direction to agency medical writers and ensure the agency design team understands project objectives

  • Take on the copywriter role when appropriate, including research and copy development

  • Lead the team in taking accountability for quality control

  • Manage timelines to ensure projects are developed and reviewed in a timely manner

 

A BM supports the Maven team. As a team leader, you will:

  • Support the ABMs by providing assistance with, and feedback & coaching on:

    • Preparing requested content changes from the client and regulatory reviewers

    • Preparing and leading weekly status update calls with clients

    • Managing manufacturer and PAAB/ASC administrative tasks; you may occasionally be responsible for helping to complete these tasks from time to time, depending on available resourcing and project timelines

  • Proactively update the team on key learnings (e.g., from PAAB), through live team meetings and by updating Maven’s internal wiki

  • Work collaboratively with other BMs to review upcoming work, prioritize projects, and assign tasks to either internal or external resources accordingly

  • Assist the senior team with developing and presenting potential RFP opportunities

Requirements

University science degree

A minimum of 4 years of pharmaceutical marketing experience or 5-10 years of client service experience in a health care-oriented agency or similar work setting

 

Do you have…?

  • A customer service and team-oriented mindset

  • Excellent project management skills with the ability to manage and prioritize a high volume of concurrently running projects and deliver them on time and within budget

  • Effective presentation, interpersonal and leadership skills

  • Effective oral and written communication skills

  • The ability to maintain positivity and an open mind when faced with difficult challenges and situations

 

Are you a futurist?

  • We’re looking for a BM who is open to exploring and embracing new technologies that make us more efficient and our lives easier. It’s not for everyone, so make sure you’re someone who can handle the onboarding and learning of new platforms.

 

Are you comfortable working in a fast-moving and constantly evolving environment?

  • There are multiple steps involved in seeing a project through from start to finish, and these steps are constantly evolving. We need someone who can keep a cool head while learning how it all flows.

 

Are you willing to learn new skills?

  • Our BMs assist in areas outside their core responsibilities and competencies. For example, you will often develop copy content or make design changes yourself, when the situation is appropriate. This helps us be more efficient in getting things done in a timely manner.

 

It goes without saying…

  • You’re able to travel to clients and attend a variety of client and professional functions.

  • You’re hardworking, passionate about creating great work, and will contribute to being part of a great team.

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Interested? Send your resume to [email protected] and let us get to know you.

Join our team.